Spanish Systems has a variety of training courses to help your business improve customer relations, better efficiency and better day to day interactions. Some of current and upcoming business seminars cover:
- Professional Development Series for Small Business Owners and Entrepreneurs
- Foundations of Leadership and Management Skills
- Employee Engagement, Cultural Considerations for your Strategy
- Leadership Skills for Leaders of Latinos
- The 12 Elements of Employee Engagement
- Effective Performance Management Systems and Reviews
- How to Sustain a Respectful Work Environment
- Cultural and Linguistic Competency for Retailing to Hispanics
- Sexual Harassment Prevention
- Hazmat and Right to Know
- Safe Lifting and Moving
- Spanish for Supervisors and Managers
- Effective Communication Skills
- Presentation Skills
- How to Design and Implement Quality Standards and Processes
Spanish Language Training
Spanish for Business and Travel
Spanish Systems offers a progressive program consisting of 16 levels. Each level contains 10 to 12 lessons. Group courses are held once or twice a week - each level is completed in 22.5 hours (15 1.5-hr. sessions). Private courses - allow students to complete each level at their own pace.
The program is designed around situational stories of two families, one American and the other Mexican . The American businessman is starting a joint venture in Mexico. Throughout the sixteen levels, the stories evolve around various social, cultural, travel and business situations such as buying pottery, renting a car, touring a factory and selecting distributors. Grammar, vocabulary and dialogues are built around these specific situations. Private students may create their own program based on their priorities.
Students learn through an organized conversational method. Approximately 85% of class time is spent on student conversation while the instructor facilitates oral exercises and dialogues through the use of various visual and audio aids.
All teachers are native Spanish speakers and receive extensive training, both before teaching their first course and on a continuing basis. Our instructors represent various countries of origin as well as professional specialties such as business, engineering, social studies and more. Their performance is closely monitored both by students and by Spanish Systems.
Minimum 4 students, maximum 10.
Advanced Business Spanish
A course for bilingual executives with limited business vocabulary and formal language skills. Some of your Hispanic-American employees may also benefit from this program. For more information call 847-SPANISH
Do it Right in Mexico - Keys to Successful Ventures
Understanding the business culture is key to your success. Learn how to avoid and be prepared for the most common cultural barriers or challenges. An eye-opening workshop. For more information call 847-SPANISH
TQM in Spanish
To maximize the potential of every staff member in a total quality environment, each person in your organization must see the business strategy through his or her own eyes.
Spanish Systems becomes the liaison between the leadership and your Spanish-speaking team members by adapting all aspects of communication to help you meet the challenges, and benefit from the differences, of the diverse Hispanic cultures within your organization.
TO DO THIS WE...
- Learn about your organization and its strategic plan
- Assess your needs
- Help you develop and plan
WE WILL FACILITATE ALL OF THE FOLLOWING IN SPANISH:
- Quality audits
- Customer satisfaction surveys
- Malcolm Baldrige National Quality Award criteria
- Strategic planning
- TQM concepts and tools Team building
- Leadership skills training
- Statistical training
- Group problem solving
WHO SHOULD ATTEND:
All Spanish-speaking associates who do not have a strong command of the English language.
Fees to be negotiated on a per project or per hour basis.
Spanish Facilitation of Your In-House Training Programs
We participate in your course, translate all materials and then facilitate the program in Spanish in the U.S. or country of need. For more information call 847-SPANISH
Custom In-House Training Programs in Spanish
Develop Your In-House Training Programs in Spanish
Incorporating the Hispanic labor force into your company is a challenge. Not only can language be an obstacle, but differences in education and culture play major roles as well. Spanish Systems will translate and facilitate your company's training programs for Spanish-speaking employees and associates.
Since 1990, Marriott Corporation has been using our services to train employees in TQM, empowerment, and leadership skills in U.S.A. and Latin America.
TRAINING PROGRAMS WE FACILITATE INCLUDE:
- Sexual harassment
- Hospitality skills
- Training and presentation skills
- TQM/Team Building
- New Initiatives
- Develop and promote bilingual employees
- Involve all employees effectively
- Increase morale and reduce employee turnover
- Reduce accident costs
- Reduce equipment replacement costs
WHO SHOULD ATTEND:
Every Spanish-speaking employee who does not have a strong command of the English language.
Spanish Systems will visit your facilities to meet your associates and to become familiar with your operations. We will translate all pertinent materials into Spanish and keep management appraised of employees' progress.
For more information call 847-SPANISH